FAQs

Ordering your business cards:

We recommend ordering your cards via moo.com. Please see the following steps:

  1. Visit moo.com

  2. Select “Business Cards” on the top navigation

  3. Click on “Start Making”

  4. Select “Upload a full Design”

  5. Upload the image files you made using our RNY card template

  6. Select a “Super” paper

  7. Select “Square” corners

  8. Select “Soft Touch” finish

  9. Select your quantity

  10. Order the cards

To help set production expectations, we would like to share the following standard production timelines.

Marketing Creative Requests:

Surveying floorplans from scratch - 7 working days

Redrawing floorplans from reference - 3 working days

Rebranding existing floorplan - Please use the template provided in the Marketing Center

Broker Blast - 1-2 working days to create, 2 working days to send out 

Recurring eblasts - 2 working days’ notice

Signage Requests - 3-5 working days to create with revisions, 1 week to install

Showsheet - Please use the template provided in the Marketing Center

Availability Sheet - 1-2 working days

Postcard Designs - 1-2 working days

New Developments - Please consult with the marketing team first to build a timeline

Full floorplan set - 1.5-2 weeks (depending on # of unique layouts)

Branding package - 1.5 week for a draft, 1 week for revisions (3 total rounds of revisions)

Branded eblasts & social media designs - 3-5 working days

Landing page website - 2 weeks

Brochures - 1-2 weeks

Please note that these turnaround times may be impacted by holidays or an abnormal influx of requests. Our goal is to beat expectations and get you what you need before the projected timeframe, but this might not always be the case. Help us help you and plan ahead! If you do not see a template here, please request a marketing service via the Marketing Center’s contact page.